服务条款
This notice applies to all customer data we collect on and offline, and services we provide. Our main source of data is taken from gtechniq.com and the domains associated with it. However as a company, we also hold the data of staff, job seekers, suppliers and customers.
Gtechniq are committed to keeping your data safe and will never sell any data collected from customers on to third parties or other organisations.
We have created our Privacy Notice in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR) 2018.
Your right to privacy is very important to us and we know that when you give us information about yourself, you trust us to be responsible with it. Gtechniq is committed to protecting the privacy of those using our services and the confidentiality of the personal information that our customers give us. We take appropriate technical and organisational security measures to protect your personal information. Please read the policy carefully to understand how we treat data.
What data do we hold and how is it used?
We hold data on customers who register on, and, or, shop on, the Gtechniq website, this data includes:
Name
Address
Shipping address
Telephone number
Email address
VAT number (if applicable)
IP address
And how you heard about Gtechniq
We do not hold any credit or debit card information – this is processed using Paypal and Braintree.
The information we collect from customers is only used in the processing of orders. Where customers have opted into our mailing list (newsletter) they receive one email on the last Friday of each month from MailChimp with the latest new, tips and offers from Gtechniq. Customers can opt out of this at any point by selecting unsubscribe on the email.
Customer information is transferred electronically from the Gtechniq website to a secure, encrypted cloud-based system. From this orders are processed. At any point customers can edit their information, or completely remove the information, we hold on them from the Gtechniq website by deleting their profile.
Under GDPR 2018 we hold this information under ‘Consent’. Customers actively set up their account on the Gtechniq website to make the buying process more convenient – data is stored using a username and password set by the customer.
The same data information applies to all wholesale customers and suppliers as above. However, should you want credit with us we do use your data to conduct credit checks. We use technology provided by the Credit Reference Agency (CRA) Experian that processes business information that you provide to us, in order to analyse your creditworthiness, which helps us to decide if we are able to offer you an account, through which you can purchase products and services from Gtechniq.
Experian provides a Credit Reference Agency Information Notice (“CRAIN”) with further information about how it uses and shares information that it receives about you and/or your business, which is available to review at this link: www.experian.co.uk/crain/index
As a wholesale customer you may receive emails updating you on the latest business developments at Gtechniq, to unsubscribe to this you can remove yourself from the mailing list.
Customers who have had their car protected with Gtechniq coatings (Platinum, Crystal Serum Ultra, C1 and Crystal Serum Light) at car dealerships or by an Accredited Detailer
Customers who have had their car detailed by one of the two specialists above are given a guarantee with Gtechniq. This guarantee is with the individual customer and not with their car, but when the car is sold the guarantee becomes invalid.
To qualify for our guarantee, we take the following details:
First name
Surname
Email address
Telephone number
Address
Car registration / licence plate number
Car make
Car model
Guarantee number
Coating application date
Dealer who applied the coating
This data is stored on our secure server and used for purposes of the guarantee only. Customers will be contacted (where applicable) on an annual basis to remind them that their car is due for inspection – without having an inspection the guarantee on the paint protection becomes invalid.
Data is stored on a secure server and data (guarantees) that are invalid are removed from the system after 24 months.
As there is a guarantee between Gtechniq and those registering their cars, this data collection is done so abiding by the ‘Contracts’ element of GDPR. Each customer who has their car protected is given the option whether they would like to enter into this contract with us – if they agree they may register – without the data this service would not be possible.
If anyone wishes to remove their personal details from the guarantee registration system at any point and thereby cancel their guarantee, they may do so by contacting dataprotection@gtechniq.com
What information does the Company collect?
Gtechniq collects a range of information about you. This may include:
This data may be collected a variety of ways. For example, data might be contained in a CV, obtained from your passport or other identity documents, or collected through interviews (both face to face and over the phone).
We may also collect personal data about you from third parties, such as references supplied by former employers. The Company will only seek information from third parties only once a job offer has been made to you and will inform you that it is doing so.
Data will be stored in a range of different places, including on your application record, in HR files and on other IT systems (including email).
We need to process data to take steps, at your request, prior to entering into a contract with you. It may also need to process your data to enter into a contract with you.
In some cases, the company needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant’s eligibility to work in the UK before employment starts.
We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows Gtechniq to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.
The Company may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. It may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. The Company processes such information to carry out its obligations and exercise specific rights in relation to employment.
Your information may be shared internally for the purposes of the recruitment exercise. This includes HR, interviewers involved in the recruitment process and managers in the business area with a vacancy.
Gtechniq will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The Company will then share your data with former employers to obtain references for you.
The Company will not transfer your data outside the European Economic Area.
